Marketing strategies to boost engagement in the health care industry.


Healthcare Digital Marketing Strategy

The Oregon Clinic’s comprehensive rebranding initiative included a new website, necessitating a robust SEO and content strategy. This strategy aimed to seamlessly integrate medical information, foster community engagement, and provide an exceptional user experience for current patients. Leveraging data-driven insights, we meticulously crafted a user experience and sitemap that streamlined the pathway for users to access the desired content.

As a result, we achieved a notable 29% reduction in the number of pages viewed. This efficiency improvement was reflected in positive feedback from surveyed visitors, who reported a significantly enhanced user experience.




Enhancing Community Engagement for The Oregon Clinic

Key Deliverables:

  • SEO and Content Strategy: Comprehensive optimization of search engine visibility and content relevance.
  • Analytics and Reporting: In-depth analysis and reporting to monitor and enhance performance.


  • Decreased Page Views: Facilitated faster information retrieval.
  • Increased Community Engagement: Fostered stronger connections with the community.
  • Enhanced User Experience: Simplified navigation and improved overall satisfaction.
  • Improved Content Organization: Streamlined access to critical information.
  • Increased User Trust: Established a reliable and user-friendly digital presence.

This strategic approach not only optimized The Oregon Clinic’s digital footprint but also set a benchmark for engaging and efficient healthcare websites.



Website Design & Development

We create websites that connect with your customer in different ways. Our high-conversion designs fill your sales funnel.


We create stories and messaging that allows you to create meaningful relationships with your customers.


Key Services and Strategies Implemented

These outcomes translated into increased engagement across the entire healthcare system.

Services Provided

  • SEO
  • Content Strategy
  • Analytics & Reporting
  • Digital Marketing Services & Strategies

Our strategic approach has successfully increased conversion rates, reduced bounce rates, enhanced organic search traffic, and fostered customer loyalty, demonstrating the power of targeted digital marketing in the healthcare industry.

PArtner with us

Simplify Information Accessibility:

  • Service: User-centric website design
  • Outcome: Ensure patients easily find and understand critical medical information, enhancing their confidence in your services.

Integrate Advanced Technology:

  • Service: Cutting-edge web development
  • Outcome: Create seamless and efficient digital experiences that streamline patient interactions.

Personalize Patient Care:

  • Service: Customized content strategy
  • Outcome: Build stronger patient relationships and trust through personalized communication.

Ensure Consistent Engagement:

  • Service: Multi-channel marketing campaigns
  • Outcome: Maintain consistent and meaningful engagement across all digital and physical touchpoints.

Maintain Data Security and Privacy:

  • Service: Secure web hosting and data management
  • Outcome: Enhance patient confidence through rigorous data security measures.

Adapt to Patient Expectations:

  • Service: Responsive web design and analytics
  • Outcome: Stay ahead of evolving patient expectations to provide relevant and responsive services.

Take the first step towards a more engaging digital presence. Contact 32° Digital today to see how our tailored digital marketing solutions can help you enhance patient engagement and satisfaction.

patient engagement challenges in healthcare

The healthcare industry is continually evolving, striving to foster deeper connections with patients. While there are challenges, each presents an opportunity for growth and improvement:

  • Complex Information Accessibility:
    • Opportunity: Simplifying medical information and making it easily accessible ensures patients are well-informed and confident in their healthcare decisions.
  • Technological Integration:
    • Opportunity: Leveraging the latest technology to create seamless digital experiences enhances patient interactions and streamlines processes.
  • Personalized Patient Care:
    • Opportunity: Implementing personalized communication and tailored healthcare plans strengthens patient trust and loyalty.
  • Consistent Engagement Across Channels:
    • Opportunity: Maintaining consistent and meaningful engagement across various digital and physical channels ensures patients feel supported and valued at every touchpoint.
  • Data Security and Privacy:
    • Opportunity: Upholding the highest standards of data security builds patient confidence and demonstrates a commitment to safeguarding their personal information.
  • Adapting to Changing Patient Expectations:
    • Opportunity: Staying attuned to evolving patient expectations and adapting services accordingly ensures healthcare providers remain relevant and responsive.

By addressing these challenges with innovative solutions and a patient-centric approach, the healthcare industry can significantly enhance patient engagement and satisfaction.


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    I have worked with Scott and 32 Degrees for 3 years. They handle my SEO and other digital marketing. My best example of how great Scott is at his job is: we took a 3 month break from his services and lost a quarter of our business- needless to say we are back in the fold. Scott is fantastic at what he does and is very conscious of results and will tweak things to make sure we stay top of mind to our existing and potential customers.

    Laura Tunberg, Visiting Angels

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    I met Scott Fish and 32 Degrees Digital a few years ago while he was consulting with the Eola-Amity Hills Winegrower's Association. It was clear that he had the skills I needed to help me upgrade the SEO capability of the website for my small inn, Amity Flats. Over the next several months Scott Scott worked closely with me to analyze and refresh the text on my website. He is easy to work with and knows what he is doing!!

    Barbara Bond, Eola-Amity Hills Winegrowers Association

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    32° Digital may have a chilly name but they are red hot when it comes to SEO. Not only do they dominate the hospitality and winery markets but they also do a phenomenal job with restaurants and tourism sites. What sets them apart? Other than their unique expertise in a very niche market like SEO, they also understand the customer journey for these verticals which helps them to consult their clients on how to improve workflow and culture. If you haven't had a chance to chat with Scott Fish, take the'll be well worth it.

    Brent D Payne,

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    32 Degrees is phenomenal! They helped my organization achieve instant ROI by implementing a focused SEO, PPC and Digital strategy. I can't recommend Scott and his team enough.

    Adam Tucker, Ethos Executive Search Firm


An In-depth Guide to Healthcare Digital Marketing

What is Healthcare Digital Marketing?

Healthcare digital marketing is a transformative approach that brings the traditional medical interaction into the digital age, enabling healthcare providers to connect with their patients as effortlessly as a click of a button. This robust strategy aligns with the need for personalized patient care and the shift towards virtual health services. It encompasses more than just a series of online advertisements—it's a comprehensive tactic that integrates various digital channels to engage with patients effectively.

By leveraging the power of digital marketing, healthcare providers can reach a broader audience beyond their local community. It allows for the dissemination of vital health information, engagement with patients on health topics, and provides an avenue to share updates about services and innovations in care. The benefits of venturing into digital marketing include improved patient engagement, enhanced brand presence, targeted outreach efforts, and, ultimately, better health outcomes.

Moreover, the key elements of healthcare digital marketing involve creating a robust content strategy that resonates with patients’ concerns, implementing search engine optimization (SEO) best practices to increase online visibility, effectively utilizing social media marketing to foster community, and engaging patients through personalized email marketing campaigns. It is a multifaceted approach that requires an in-depth understanding of both healthcare and digital marketing dynamics.

Why is it important?

Healthcare digital marketing is vital as it allows providers to leverage technology to engage with their patients more profoundly than ever before. It is about crafting an online presence that educates, informs, and empowers the patient, transforming them from passive recipients to proactive partners in their health journey. The digital space becomes a conduit for the seamless flow of healthcare communication, effectively changing the landscape of patient engagement and care accessibility. Digital marketing plays a crucial role in improving patient engagement by providing them with relevant and easily accessible information. It serves as a tool for educating and empowering patients, enabling them to make informed decisions about their health. Furthermore, digital marketing has significantly improved healthcare communication and accessibility, making it easier for patients to connect with healthcare providers.

Current trends in Healthcare Digital Marketing

The world of healthcare digital marketing is constantly evolving, with new trends emerging that are shaping the future of patient-provider interactions. One of the most significant trends is the rise of telemedicine, with digital platforms becoming a linchpin in delivering patient care. Another trend is the growing importance of mobile-responsive web design. As the majority of internet users access information on their smartphones, having a mobile-friendly website is crucial in reaching out to potential patients. Additionally, there is a growing use of video content in healthcare marketing. Videos offer a dynamic and engaging way to educate and connect with patients, making complex health information more relatable and retainable.

Challenges in Healthcare Digital Marketing

While healthcare digital marketing offers numerous benefits, it also comes with its share of challenges. One of the primary concerns is ensuring patient data privacy and security, which is critical in maintaining patient trust. Healthcare providers must adhere to stringent regulations such as HIPAA, which sets the standard for protecting sensitive patient data. Non-compliance can lead to hefty fines and can significantly harm your brand's reputation. Another challenge is building trust and credibility in the digital space. Healthcare providers must ensure that their content is accurate, reliable, and presented in a way that resonates with their patient audience. It is essential for healthcare providers to address these challenges proactively to ensure the success of their digital marketing efforts.

Identifying Your Target Audience

A key step in healthcare digital marketing is identifying your target audience. It involves understanding who your patients are, what their health concerns are, and what information they seek. This requires the use of data and analytics to gain insights into your patient demographics and preferences. Market research plays a pivotal role in this process, helping you to gather information about your potential patients and tailor your content to meet their needs. By identifying your target audience, you can ensure that your digital marketing efforts are targeted and effective.

Understanding Patient Behavior

Understanding patient behavior is a critical aspect of healthcare digital marketing. How patients search for information, what platforms they use, and how they engage with healthcare providers online can significantly shape your marketing strategies. Patient feedback is a valuable resource in this regard, providing insights into their needs, preferences, and expectations. Tracking patient is also provide valuable data. This understanding of patient behavior can help you create more effective and personalized marketing campaigns.

Researching Patient Needs

Researching patient needs is another crucial step in healthcare digital marketing. This involves using tools such as surveys and interviews to gain a deeper understanding of what patients are looking for in terms of healthcare information and services. Market research can help identify the specific needs of your target audience, providing valuable insights that can shape your content strategy. It's also important to conduct ongoing research as patient needs can evolve over time. By staying on top of these changes, you can ensure that your digital marketing efforts remain relevant and effective.

Creating Patient Personas

Creating patient personas is an integral tool for healthcare providers to engage meaningfully with their audience. Crafting these fictional yet data-driven profiles serves as a foundational step in personalized marketing, enabling you to tailor your communications and services to meet the distinct preferences and needs of different patient groups.

Patient personas are developed through a systematic process: by gathering detailed demographic and psychographic data about your potential patients, identifying patterns and commonalities, and then distilling this information into composite archetypes. These constructed personas reflect various aspects of your real patient population, including their health concerns, behavior patterns, and decision-making processes.

By integrating patient personas into your content and broader marketing strategy, you make your healthcare brand more relatable. Tailoring your messages and outreach efforts to these personas can lead to content that speaks directly to the core concerns and desires of your patients. As a result, patient engagement is improved, fostering a more loyal and active patient base. Employ patient personas as a compass to steer your healthcare marketing toward relevance, resonance, and deeper connections with your audience.

Search Engine Optimization (SEO)

Search Engine Optimization (SEO) plays a pivotal role in enhancing the online presence of healthcare entities. By boosting a website's rank in search engine results, SEO helps to increase the visibility of a healthcare provider to potential patients. Keyword optimization is crucial in this process; it involves identifying and incorporating the specific search terms that individuals use when seeking healthcare services.

Creating content that aligns with these keywords, coupled with a robust network of quality backlinks, makes the website more accessible to those in need of healthcare information. Additionally, ensuring the website's architecture supports search engine visibility is vital, which includes mobile optimization, fast loading times, and a clear, intuitive navigation structure.

Navigating the complexities of SEO in the healthcare sector requires an acute awareness of the industry's unique challenges, including stringent healthcare regulations that govern advertising and the imperative to preserve patient confidentiality in all online communications. Given these considerations, healthcare marketers must craft their SEO strategies with sensitivity and precision. Despite the intricacy of these challenges, effective SEO practices can dramatically improve patient outreach and foster more meaningful engagement with healthcare consumers.

Content Marketing

Content marketing is at the heart of healthcare digital marketing. It's about creating and sharing valuable. Content that educates, informs, and empowers patients. Quality content is the cornerstone of establishing trust and showcasing your authority in the healthcare field. It's not enough to just provide information; your content must be accurate, reliable, and presented in a way that resonates with your patient audience. For creating engaging content, understand your audience's concerns, keep your language simple and clear, use personal stories and visuals, and always prioritize substance over style. Furthermore, tailoring your content to patient needs and interests can significantly enhance patient engagement and satisfaction.

Social Media Marketing

Social media is a powerful tool in healthcare digital marketing. It offers a platform for healthcare providers to connect with patients, share valuable information, and build a community around their brand. Building a social media presence involves identifying your target audience, creating engaging content, and setting measurable. But it's not without its challenges. Ensuring patient privacy, complying with healthcare regulations, and managing online reputation are some of the potential hurdles. However, with a strategic plan and careful management, social media can be a game-changer in patient engagement and care accessibility.

Email Marketing

Email marketing is another effective strategy in healthcare digital engineering. It allows healthcare providers to maintain continuous engagement with their patients through personalized communications. Email campaigns in the healthcare industry should strike a balance between being informative and engaging. They should provide value, respect patient privacy, be mobile-friendly, and maintain a consistent schedule. Personalization can significantly increase patient engagement, making patients feel valued and cared for. By addressing patients by name, referencing their last appointment, or providing relevant health information, you can create a more intimate and caring environment.

Planning a Campaign

Planning a digital marketing campaign involves several steps, including identifying your target audience, setting clear objectives, deciding on the marketing strategies to employ, and allocating resources. It's crucial to set measurable goals that can help you track your campaign's progress and determine its success. However, implementing a digital marketing campaign comes with its own set of challenges. These include ensuring compliance with healthcare regulations, maintaining patient privacy, and managing online reputation. Despite these challenges, with careful planning and execution, a digital marketing campaign can significantly enhance patient engagement and improve healthcare delivery.

Creating Engaging Content

Creating engaging content is one of the most critical aspects of healthcare digital marketing. Quality content is vital in establishing trust and showcasing your authority in the healthcare field. It's not just about providing information; your content must be accurate, reliable, and resonate with your patient audience. Some tips for creating engaging content include understanding your audience's concerns, keeping your language simple and clear, using personal stories and visuals, and prioritizing substance over style. Moreover, patient personas can be a valuable tool in content creation. By understanding your patients' needs and preferences, you can tailor your content to their specific needs, enhancing engagement and satisfaction.

Optimizing for Search Engines

Search Engine Optimization (SEO) is a pivotal component of any healthcare digital marketing strategy. It primarily focuses on enhancing the visibility of a website on search engines, thereby expanding your reach and drawing in prospective patients. The optimization process encompasses integrating pertinent keywords into website content, fostering a robust network of quality backlinks, and refining your website's infrastructure to be more search engine-friendly. Navigating the complexities of SEO in the healthcare sector can be challenging, given the necessity to comply with stringent healthcare regulations and maintain patient confidentiality. However, when strategized effectively, SEO can significantly boost your digital footprint and promote patient interaction.

Monitoring and Measuring Success

Monitoring and measuring the success of your digital marketing efforts is crucial to ensure that your strategies are effective and yield desired results. This involves setting up robust analytics to track key performance indicators such as website traffic, engagement rates, conversion metrics, and more. By keeping an eye on these metrics, you can understand what's working and what's not, enabling you to make necessary adjustments to your strategies. However, making sense of the vast amount of data can be a challenge. It's important to distill the information that is most helpful for your marketing decisions. Despite these challenges, diligent measurement and analysis are key to driving continuous improvement and delivering personalized patient crime in the digital realm.

The Role of AI in Healthcare Marketing

Artificial intelligence (AI) is becoming an increasingly important tool in healthcare digital marketing. AI can help healthcare providers deliver more personalized and efficient care by analyzing large amounts of data to identify patterns and trends. This can help healthcare providers better understand their patients and tailor their services to meet individual needs.

One of the main benefits of AI in healthcare marketing is the ability to deliver targeted communications that resonate with specific segments of the patient population. By leveraging patient data and AI insights, healthcare marketers can craft messages that are more likely to engage and convert, based on patient behaviors and preferences.

For example, chatbots powered by AI can engage with patients in real-time, providing them with information and answering questions without the need for human intervention. This can improve the patient experience while also collecting valuable data points that can enhance future interactions.

AI can also help predict patient behavior and healthcare trends, which can inform strategic marketing decisions and resource allocation. For instance, predictive analytics might indicate an increased demand for certain services, allowing marketers to adjust their campaigns accordingly.

However, challenges in implementing AI in healthcare marketing should not be overlooked. Privacy concerns are paramount, as patient data is sensitive and protected under laws like HIPAA in the United States. Organizations must ensure that AI systems comply with all relevant regulations and maintain the highest standards of data security.

In conclusion, while AI has the potential to revolutionize healthcare marketing by enabling more personalized, efficient, and insightful campaigns, careful consideration of privacy and compliance issues is necessary. By navigating these challenges effectively, healthcare marketers can harness the power of AI to connect with patients in meaningful ways and drive business outcomes.

Virtual Reality and Augmented Reality in Healthcare Marketing

Virtual reality (VR) and augmented reality (AR) are emerging technologies that hold great potential in healthcare digital marketing. These technologies can provide immersive and interactive experiences, making health information more engaging and understandable for patients. For example, VR and AR can be used to create virtual tours of healthcare facilities, provide interactive health education, or simulate medical procedures. However, implementing VR and AR in healthcare marketing comes with its own set of challenges, such as technical difficulties, high costs, and the need for specialized expertise. Despite these hurdles, with the right approach and resources, VR and AR can significantly enhance healthcare digital marketing efforts.

The Importance of Mobile Marketing

With the majority of internet users primarily relying on smartphones and tablets for information, healthcare digital marketing must adapt to these habits. This means ensuring that your online resources are not just available but also optimized for at mobile use. Mobile marketing offers a number of benefits for healthcare providers, such as reaching patients on the go, providing timely health alerts, and facilitating easy access to health information. However, mobile marketing in healthcare also comes with its own set of challenges, such as ensuring a seamless user experience, protecting patient privacy, and complying with healthcare regulations. Despite these challenges, with a strategic approach and a focus on user-centered design, mobile marketing can be a powerful tool in healthcare digital marketing.

The Growth of Video Content

Video content is evolving into a critical component of healthcare digital marketing strategies. With its ability to make intricate health information more accessible and digestible, video serves as an effective medium to inform and connect with audiences. For example, through videos, healthcare providers can succinctly explain medical procedures, showcase patient success stories, or offer valuable health and wellness tips.

Producing compelling healthcare videos necessitates strategic groundwork and thoughtful creation. Ensuring the core message captures the audience's attention immediately is essential. Incorporating uncomplicated, empathetic language helps to convey complex topics in a manner that resonates with and educates the viewer. Above all, the content must be informative and offer clear benefits to those watching.

Although there are obstacles to navigate — such as upholding patient confidentiality and staying aware of the different needs of various audiences — the potential rewards are significant. When executed proficiently, videos can be a powerful tool for fostering deeper patient engagement and increasing overall satisfaction with healthcare services.